THE CHINESE MEDICINE HOSPITAL OF HONG KONG
The Chinese Medicine Hospital of Hong Kong (CMHHK) is a flagship Chinese medicine (CM) institution leading the development of CM in Hong Kong. Controlled by the Health Bureau and operated under a public-private partnership model, CMHHK was financed by the HKSAR Government, which selected Hong Kong Baptist University as the contractor through tendering procedures in 2021. HKBU incorporated the HKBU Chinese Medicine Hospital Company Limited as the operator to manage, operate and maintain the hospital.
Since commencing phased services in December 2025, CMHHK offers comprehensive CM care ranging from primary, secondary to tertiary services, and promotes advanced and specialised CM treatments. As a pioneer in integrated Chinese-western medicine (ICWM), CMHHK addresses diverse patient needs through inpatient, day-patient, outpatient and community-based services. With 65% of services government-subsidised and the remainder market-oriented, the hospital ensures accessible healthcare while meeting the diverse needs of the community.
With a strong commitment to education, training, innovation and research—including collaboration with local and overseas universities to advance evidence-based clinical studies and develop CM theories and clinical applications—CMHHK is now looking for the following talent to join our team.
Admission Executive (26098)
Responsibilities:
- Assist in bed booking and handle related phone enquires;
- Serve as the primary point of contact for patients and families during the admission process;
- Register patients by collecting and verifying demographic, medical, and insurance information;
- Inform patients of financial responsibilities, including co-pays, deductibles, and payment plans;
- Deposit collection;
- Communicate bed availability and patient status to relevant departments;
- Inform patients of financial responsibilities, including co-pays, deductibles, and payment plans;
- Coordinate with transport or emergency services for patient transfers or urgent admissions;
- Answer internal and external telephone calls, and convey to the appropriate personnel correctly and efficiently;
- Handle out-patient's appointment bookings by phone;
- Dispatch urgent messages during emergencies; and
- Perform any other duties as assigned by the supervisor.
Requirements:
- A Diploma or Associate Degree in any discipline is preferred;
- Minimum 1 years' relevant experience, prior work experience in hospital industry is preferable;
- Strong proficiency in Microsoft Office Applications;
- Willing to learn positive service attitude and result-oriented;
- Demonstrates good communication, customer services, interpersonal and problem-solving skills, and be a good team player; and
- Shift duty is required.
Candidate with solid experience may be considered for the position of Admission Officer.
Work location: The Chinese Medicine Hospital of Hong Kong in Tseung Kwan O.
Salary will be commensurate with qualifications and experience.
We offer attractive remuneration and fringe benefits. Interested parties please send your full resume with current salary and expected salary to recruitment@cmhhk.org.hk
Personal data provided in application will be treated as strictly confidential and only used for recruitment purpose.
Review of application is ongoing until the position is filled.
