Any information, including the personal data provided to CMHHK in connection with any application for enrolment or collected by CMHHK during your registration in the healthcare services provided by CMHHK, will be used by CMHHK for one or more of the following purposes (if applicable): 

processing the application, vetting information, and assessing the eligibility for enrolment in this healthcare service and any other healthcare service(s) operated by CMHHK, including a verification procedure with the data kept by the Immigration Department, Social Welfare Department or other Government departments; 

administration, monitoring, auditing and evaluation of this healthcare service and any other participating healthcare service(s) operated by CMHHK, including but not limited to processing of subsidy payment, providing personalised and necessary healthcare service, continuity of care and investigation of incidents and complaints; 

promotion of healthcare system development, including development of primary care, service improvement and enhancement of public health; 

statistical and research purposes; 

other purposes directly related to any of the above-stated purposes; and 

any other purposes as may be required, authorised or permitted by law. 

The Hong Kong Special Administrative Region of the People’s Republic of China (“Government”) is providing a series of Government-subsidised healthcare programmes/services operated by CMHHK, the Health Bureau (“HHB”), the Primary Healthcare Commission (“PHCC”), the Department of Health (“DH”) and the Hospital Authority (“HA”) to provide healthcare services to eligible Hong Kong residents.  For the consideration of your application for or registration to the healthcare services provided by CMHHK (Government-subsidised or otherwise), coordination and continuity of care provision to you, it is essential and in your interest for your personal data, including but not limited to health information, collected by CMHHK to be shared across these parties. 

Where applicable data protection laws permit, CMHHK may use your personal data for direct marketing purposes, including sending information about health topics, service updates, or promotional materials. Where appropriate, such communications may be delivered by telephone, SMS, or multimedia messages. 

The personal data which includes health information you provided may be transferred to and used by HHB/ PHCC/ DH/ HA which are directly involved in this healthcare service and any other participated healthcare service operated by CMHHK. Such personal data and/or health information may also be disclosed by HHB, PHCC, DH and/or HA to other parties for the purposes as stated in paragraph 2.1(a) to 2.1(f) and 2.2 above, if required, including: 

any personnel, agent, adviser, auditor, contractor or service provider engaged by HHB, PHCC, DH and/or HA to provide services or advice in connection with the purposes as stated in paragraph 2.1(a) to 2.1(f) and 2.2 above; and

any person to whom HHB, PHCC, DH and/or HA are required to make disclosure under any law or court order applicable in Hong Kong. 

The personal data including health information you provided may be transferred to and used by HHB/ PHCC/ DH/ HA for any of the following purposes (if applicable): 

administration, monitoring, auditing and evaluation of your participated healthcare service(s) organised by HHB/ PHCC/ DH/ HA; 

coordination and continuity of care provision to you on your participated healthcare programme(s)/service(s) organised by HHB/ PHCC/ DH/ HA; 

promotion of healthcare system development, including development of primary care, service improvement and enhancement of public health;

statistical and research purposes;

other purposes directly related to any of the above-stated purposes; and

any other purposes as may be required, authorised or permitted by law.

Personal data may also be disclosed to law enforcement, regulatory bodies, or government authorities when required to comply with legal or regulatory obligations.

By voluntarily providing your data, you are deemed to have consented to the disclosures outlined above.

Consent is given by you or your parent/guardian on your behalf (as the case may be) to share your personal data and health information collected by HHB/ PHCC/ DH/ HA to CMHHK for paragraph 2.1(a) to 2.1(f) and 2.2.

The provision of personal data including health information and consent for sharing personal data are voluntary.  However, if you, as an applicant to this healthcare service, do not provide consent to the provision and sharing of personal data including health information, CMHHK may not be able to process your application due to the absence of the necessary information required to enable continuity of care provision to you. 

CMHHK will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or to comply with applicable legal and regulatory requirements. Retained personal data may include, but is not limited to, your name, email address, contact number, and date of birth. 

CMHHK takes appropriate steps to protect the personal data CMHHK holds against unauthorised or accidental access, processing, erasure, loss or use. 

You can revoke your sharing consent given to CMHHK and any other previously authorised party(ies) at any time. No fee shall be imposed for complying with a revocation request. However, you may be withdrawn from this service under CMHHK. Upon revocation:

You may request access to or correction of your personal data by submitting a written request to the Health Information and Medical Records Office (HIRO) at hiro@cmhhk.org.hk .  

You can revoke your sharing consent given to CMHHK and any other previously authorised party(ies) at any time. No fee shall be imposed for complying with a revocation request. However, you may be withdrawn from this service under CMHHK. Upon revocation: 

The specified revoked party(ies) will no longer be allowed to access your personal data and health information collected under this service; and 

Previously recorded personal data and health information will be retained and available for access by other authorised parties with this sharing consent. 

Where necessary, CMHHK may transfer your personal data to jurisdictions outside the Hong Kong Special Administrative Region for the original or directly related purposes for which the personal data was collected. All such transfers will be conducted in accordance with the Personal Data (Privacy) Ordinance of Hong Kong. 

With your explicit consent, CMHHK may send you direct marketing materials and messages. You may opt out of receiving such communication at any time by addressing to hiro@cmhhk.org.hk. 

CMHHK reserves the right to revise or update this Privacy Statement anytime. Any changes will take effect immediately upon publication on the Website or the App.

Enquiries concerning the personal data provided for the purposes aforementioned, including the making of access and correction, should be addressed to the Health Information and Medical Records Office (HIRO) at hiro@cmhhk.org.hk.